The All Tickets page provides a structured and user-friendly Kanban board view of all support tickets. It allows users to efficiently track and manage tickets by filtering them based on priority and adjusting column visibility.
Note: This module is exclusively available for Veducon Managed Services customers.
Tickets are displayed in an intuitive Kanban board, categorized by status:
Each ticket appears as a Ticket Card containing:
Users can tailor the ticket view to their needs:
Clicking on a Ticket Card provides access to:
