Roadmap
Request a feature
Home
Delete Users from your organisation

Tutorials

Module: Users & Roles

Related Tutorials

All Modules

Users & Roles

Docs: 3

Support Desk

Docs: 2

Organisation

Docs: 3

Locations

Docs: 3

Cisco Meraki

Docs: 3
Users & Roles

Delete Users from your organisation

Removing a user from your Pollux organization is a straightforward process that ensures only authorized members remain within your team. Follow the steps below carefully.
Read Documentation

Steps to Delete Users from your organisation:

Step 1: Navigate to the Settings Section

In the sidebar, locate the gear icon at the bottom. This will take you to the settings section.

Step 2: Access the Team Settings

Click on “Team” in the settings sidebar. This is where all team management actions, including user removal, can be performed.

Step 3: Search for the User

Use the search bar (magnifying glass icon) in the top-right corner of the gray toolbar to find the user you wish to remove.

TIP

Double-check the search results to ensure you’ve selected the correct user.

Step 4: Click the Red bin Icon

Locate the user in the list and click the red trash icon at the end of their row.

TIP

Always verify that you’ve selected the correct person to avoid accidental deletions.

Step 5: Confirm the Deletion

A confirmation window will appear, highlighting the name of the user to be deleted in blue. Review the name carefully.

  • To confirm, click “Delete User”.

The user has now been removed from your organization.

DID YOU KNOW? The removed user will receive an email notification informing them of their removal from the organization.

Encountering Problems?

If you encounter issues while deleting a user, consider the following:

  1. Search Functionality: Ensure the search bar is used correctly to locate the user.
  2. Confirmation Prompt: Double-check the user’s name in the confirmation window before proceeding.
  3. Permissions: Verify that you have the necessary permissions to manage team members.
  4. Support: If issues persist, contact support or refer to the Help Center.

NOTE: Always exercise caution when managing user access to maintain the integrity and security of your organization.

On this page